How Kitchen Display Systems Can Transform Restaurant Business?

Kitchen Display system

You are planning to establish a restaurant empire. We have to discuss the proper use of technology of restaurant kitchen order display from ordering food to the payment integration work. It is crucial to consider the frontend and the backend operations in a restaurant. A kitchen order display system is the engineering room of your business. Therefore, it becomes essential to establish a proper communication system to increase the productivity levels in the busy kitchens. It will reduce the mistakes and improve the service quality too. Why Should You Implement the KDS in Your Restaurant? The Kitchen Display System is popularly known as KDS. Moreover, it is an online kitchen order system in restaurants. A monitor display system is present in the kitchen area. The POS system software is useful to display all the orders preparation that have been placed on the POS system. It is beneficial to implement the KDS system in your restaurant that acts as a mediator between the customers and the waiting staff serving the order to the customers waiting for their food. It is essential to keep the pos system in the restaurants to allow smooth functioning. The Benefits of A Restaurant Kitchen Display System Now, you know why it is essential to implement the kitchen order display system in restaurants. Then, we will discuss the benefits of the kitchen display system software. It will help you to understand in a better way the importance of the KDS POS system. Cost-effective: The requirement is a one-time investment in the kitchen display system. It will work with any LED attached with PC/Laptop or Smart TV Screen. It is cheaper in paper-based KOTs. Therefore, it is an effective initiative for environmental protection and reducing paper use. No order missing: The restaurant kitchens are often messy and chaotic. However, the handwritten orders may misplace. It can create confusion in presenting the orders to the customers. The restaurant owners can eliminate the confusion issues with the help of the online kitchen order management system. All the details of the order requirements of the particular customer will be available on the kitchen display system. No delay in taking the order from customers: Soon, you enter the restaurant kitchen system; it shows the display of the orders in the kitchen. There is no delay from the restaurant staff side in placing the orders. It reduces the time gap in taking orders and then placing the orders to the customers. An integrated system of online ordering: A KDS system automatically sorts the orders and then sends the entire requirement to the chef available in the restaurant kitchen to prepare the meals for the customers. There are multi stations in the restaurant for preparing starters, the main course and the dessert. In that case, the KDS system automatically sends the requirement to the particular section of the kitchen only. KDS POS system streamlined the operation in the kitchen: All the orders have been punched directly on the pos kitchen display. Therefore, it improves the communication system between the staff members working in the chaotic environment of the kitchen. This system is a boon in the multi-kitchen restaurant that it is most important to have the proper communication system for coordinating with the team members and dealing with the customers. Track the business performance through pos kitchen display system: Integrated Kitchen POS system is useful to track the performance of your business. It helps you to analyze your business and then take some effective actions for improving the business performance. The kitchen Displays System is becoming vital for the effective functioning of the restaurant business. How Kitchen Display Systems Improve Efficiency and Reduce Costs in Restaurants You are looking for options to reduce costs and improve the productivity of your restaurant. You can consider making a one-time investment in the POS with Kitchen Display System (KDS). It will improve the restaurant efficiency by displaying the order information properly to the backend staff. The KDS systems are becoming extremely popular in modern restaurant structures to give customers prompt and quality services. KDS system is the cloud-based POS technology that works remotely. The complete information about the customer orders appears on the display system to the backend staff in the restaurant. They do the meal preparation and present it to the customer on time. Therefore, it reduces the issues of delayed orders due to mismanagement and confusion. There is a chaotic situation in the backend area. It is essential to keep a proper system of KDS online to ensure proper services are delivered to the customers. Online POS with KDS is beneficial to reduce the paper use and cuts the cost. It will conserve and protect the environment, as there is limited paper use in restaurants. There are twin benefits of the KDS system, i.e. cost reduction, environmental protection and improved efficiency.

Why Need a POS System in Restaurants and Which Type Should You Opt For?

The restaurant industry has gone through a number of changes in the past few years. Restaurant owners who don’t have the proper technology in place are finding it difficult to keep up with the changing scenarios meeting the customers’ expectations while managing all the operations. When the entire world is moving towards digitalization, it only makes sense for restaurant owners to pick up on the available technology and make the most out of their business. The easiest way to automate and simplify your restaurant operations is to implement a POS in your restaurant. Nevertheless, not all POS are the same. When it comes to purchasing a new POS system for your restaurant, one of the biggest mistakes that you can make is purchasing a POS made for retail or other industries instead of the ones made for restaurants. So, what type of POS should you implement in your restaurant business? Restaurants and other food service establishments have distinct needs, and their POS should be specially designed to cater to these needs. Restaurant POS systems are designed to adapt to the scaling needs of the business and offer long-term growth with relevant add-on features. In a restaurant, a staff member uses a POS system to input a customer’s order, and that information is immediately relayed to the kitchen. Depending on the restaurant, the order may then be closed immediately or stay open until the meal has been delivered. Because of this unique ordering and check-out process, a restaurant POS ties the menu items with inventory along with descriptions and graphics of each dish. Once the order has been placed, the restaurant POS relays this information to the kitchen and simultaneously updates the inventory. Moreover, restaurant POS systems are designed to make the order process more fluid and keep the order open until the item has been delivered to the customer. This way, restaurant staff can keep adding or modifying the orders without the need to complete individual orders every time. In terms of hardware, a restaurant POS also has different needs. Since in the restaurant business, transactions often remain open, the POS has to be portable, which can be carried around the venue to facilitate tableside ordering. Restaurant POS also often includes additional hardware such as receipt printers, kitchen printers, customer display, kitchen display, and mobile payment terminals. Now that we have understood the type of POS you need for your restaurant, let’s take a look at its benefits: Built Restaurant POS for your needs A restaurant business is built to cater to the specific needs of the hospitality industry. More often than not, such POS systems are developed under the guidance of people who have worked extensively in the hospitality industry. In turn, the restaurant POS features tools to counter specific issues such as bill splitting, table management, and menu changes. This means that you can manage almost all the aspects of your business in one place without having to resort to integrations and third-party extension software. A restaurant POS not only helps you with the operation, order, and check-out process but also aids your staff to better prepare to offer the services. Moreover, Restaurant POS systems are interactive and intuitive, allowing your staff to easily understand and get used to the system. Food Industry-specific features A restaurant POS comes with all the industry standard-specific, allowing you to keep your restaurant in pace with the competitors and scale your business with ease. Some of the features offered by a restaurant POS include: Menu Management With the menu management feature, you can easily build, customize, and manage multiple menus as well as categories. A menu management feature also simplifies updating and customizing menus across multiple outlets, allowing you to add or remove items at a central level. Staff Management An employee management feature can help you be in control of who is working when and where. Using this feature, you can gain deeper insight into employees’ data and ensure they are best used for their time. The employee management feature also helps you control how much access your staff members have to the system at any given time, saving you from fraudulent entries and accidental entries. Inventory Management This feature helps you keep track of inventory and costs with real-time ingredient tracking, low stock alerts, recipe and menu tracking, vendor management, and more. Most quality restaurant POS will have an inventory management feature built into the system to help you stay on top of your stock. Online Ordering Management In today’s fast-changing restaurant industry, you need to have an online ordering system in place. A good restaurant POS system will offer you features to accept online orders, allowing you to broaden your reach and boost your sales. Floor Plan Management Floor plan management allows you to customize your restaurant floor plans, add or remove tables, move parties around, split bills, and more. Kitchen and Table Management Most decent POS systems come with kitchen and table management, allowing you to keep the front of your kitchen in sync with the orders you receive and focus on providing the best dining experience to your customers. With kitchen and table management feature, you can automate the order taking process with kitchen displays and stay connected with every guest throughout their dining experience. Specialized Day to Day Restaurant Reporting The best restaurant POS systems come with analytical suites that provide restaurant owners with essential information from the dishes that are selling the most to the staff members that are performing the best. A restaurant POS gives you a detailed insight into specific variables, such as which modifiers are being added to the meals and which ingredients are getting too expensive. You can analyze these data to make changes accordingly and improve and scale the business. Add ons and Integrations Most restaurant POS are complete within themselves in terms of ordering a one-stop solution to all the needs of the restaurant owners. Nevertheless, in case a restaurant owner has more specific needs, a POS can… Continue reading Why Need a POS System in Restaurants and Which Type Should You Opt For?

What is Cloud Kitchen and How Does it Work?

The food industry has gone through a lot of changes in the past few years, thanks to the rapid growth in technology, ever-rising startup cost, and a global pandemic. Restaurants, eateries, cafes, hotels, and other hospitality sectors are looking to implement new ways to serve their customers while keeping the business afloat. Most of these steps are aimed at providing convenience and making food easily accessible to everyone. Online food ordering has already taken its roots in the society and the indefinite era of the pandemic only served to make it more viable. In such scenarios, the food industry has come up with a new concept, or rather a new development on an old concept which has come to be known as Cloud Kitchen. A cloud kitchen, also referred to as ghost kitchen or virtual kitchen, is a commercial facility that is specifically used to prepare food for deliveries and takeouts. The entire model of the ghost kitchen is based on a delivery-only service, which provides ghost kitchens with a few advantages over traditional brick-and-mortar restaurants doing deliveries. How does a Cloud Kitchen Work? Now that we have cleared that a cloud kitchen is essentially a delivery-only restaurant that does not have any physical space to offer dine-in service. The restaurant relies entirely on online orders placed through the restaurant’s website/app or a food aggregator. The cloud kitchen model also allows restaurants to launch more than one brand using the same kitchen premises. For instance, a restaurant that employs a delivery-only kitchen to deliver Asian food can use the same kitchen to deliver mexican food. But instead of incorporating the Mexican food in the same brand, it can launch another brand entirely for Mexican food only. Most often than not, cloud kitchens are situated in outskirts, industrial areas and offer driver parking, driver waiting areas, and check-in stations to allow seamless driver pick-up. The most important aspect of cloud kitchen is the technology that goes behind it. These facilities use large amounts of data to determine what types of food are in demand in specific locations and employ popular delivery apps to make deliveries. Taking orders in a Cloud Kitchen Most of the orders for a cloud kitchen restaurant come from online, which makes a POS mandatory for these particular models of restaurants. A cloud kitchen restaurant can take orders from multiple platforms including food aggregator’s apps, website/app, and telephone. Getting orders from different platforms makes order management a daunting task, which is why a POS is required for a cloud kitchen restaurant. A proper POS in place makes it easier to handle orders and maintain a consistent delivery process. Moreover, POS is also essential for cloud kitchen restaurants that deliver food under multiple brands so the detailed insights and data about numbers of orders received for each brand remains in place and accessible. Order Processing in a Cloud Kitchen In terms of order processing, cloud kitchen restaurants work similarly to any other restaurant. Nevertheless, when multiple brands are operated under one cloud kitchen, it is imperative to watch out that the distinct taste of each brand is maintained. Most cloud kitchens employ various cooks in order to make sure the unique taste for each brand is maintained. Once again, a proper POS system in place can help smoothen the order processing procedure. A POS system reflects orders directly to the kitchen screen as soon as an order is accepted on the website or app. Once the order is prepared, the kitchen staff can mark it ‘done’ on the kitchen display and the packaging process is cued in. The packaging staff packs the items and sends it to the delivery station while the POS records each of these steps to help you analyse and optimise the order processing time and procedure. Managing Staff in a Cloud Kitchen A cloud kitchen restaurant does not have any physical premise to let people dine-in, which means such facilities do not require much in terms of staff. However, the lack of wait staff has to be reciprocated with excellent kitchen staff as the taste the restaurant offers will be one of its main selling points. Most cloud kitchens hire different chefs to handle each brand they are operating under the roof. Besides kitchen staff, delivery executives are needed, if the restaurant relies on an in-house ordering system. Managing Inventory and Suppliers in Cloud Kitchen Finalizing and maintaining suppliers in a cloud kitchen is similar to the regular, commercial restaurant kitchen. Restaurants operating various brands with the same basic ingredient requirement under one cloud kitchen can order basic ingredients from the same supplier and different ingredients from various suppliers. If the supplier provides a diverse range of ingredients, all the brands’ essentials can be supplied from one source. Before finalizing a supplier, it is advised to create a list of ingredients that the brands require and try to order most of them from one place. It will help you keep track of the suppliers and inventory. In terms of inventory management, most cloud kitchens use a smart POS to conveniently control various aspects of inventory and stock. A POS allows cloud kitchens to manage daily consumption and different brand requirements from a single screen. Marketing a Cloud Kitchen The marketing needs of cloud kitchens are very different than that of regular restaurants, given that the former does not have any physical outlet. Without a premise where customers can walk in to dine, the need for powerful social marketing and branding arises. As a cloud kitchen owner, you need to be able to do online marketing using social media platforms, SMS and email marketing, brochures and flyers, and integrating third-party delivery apps, and tying up with complimentary restaurants. Proper use of technology and is essential for a cloud kitchen to thrive so make sure you are making the best use of the technology at-hand including POS, social media platforms, mobile marketing, and properly targeting your audience.

How Restaurants Fighting to Stay Alive in COVID-19

Managing a restaurant business and maintaining a prolific revenue out of it is quite a demanding task. The entire restaurant industry is made up of 70% of independent owners and operators, with an average restaurant annual revenue falling somewhere around $1 million and 4-5% operating profit. Not to mention, the need to maintain brand reputation, food quality, customer service, and ambience is a must for any restaurant to thrive. Add to that one of the worst pandemic the world has ever seen and the task of managing a restaurant becomes tenfold more challenging. Unlike some other sectors where businessmen and entrepreneurs receive government aid in the times of an emergency, restaurant business owners have to address such concerns themselves while keeping the business afloat and the customers connected. The first priority for any restaurant owner in times like these has to be the safety of their staff and their customers. Nevertheless, putting appropriate safety measures in place is not enough. You also need to be able to get proactive and inventive in order to keep your restaurant up and running, especially in the current scenario of low to none dine-in business. In this article, we will share a few tips to help you fight the pandemic and keep your restaurant business vigilant. Let’s take a look: Take Restaurant Business Online If you have not brought your business online already, the covid situation has probably come as a sign of times to you. Whether your restaurant premises are closed down or partially operational, with online delivery you will be able to reach all of your customers and that too in a more convenient manner. Set up an online food ordering system and delivery on your website or build an app for it and let your customers know that you are taking orders online and making home deliveries. Make sure to practice hygienic food preparation processes and let your customers know that your food is 100% safe. If the pandemic has taken a toll on your staff or is keeping your restaurant from working at its full potential, you can also revamp the menu and sell only the best selling items. Avoid taking orders for items that customers do not order regularly and focus on the ones that are customer favorites. Most importantly, inform your customers that you are up and running, can take orders online and make home deliveries. Moreover, you will also have to tell your customers about the safety measures you are taking and how every order is helping you keep the restaurant afloat. Make Restaurant a Safe Spot for Eating The first and foremost thing to do in your fight against the Coronavirus is to keep your restaurant as clean as possible. All the governments around the world have issued various safety measures that restaurants need to follow in order to remain open. Make sure you are following those safety guides. Moreover, as additional measures, keep cleaning the surfaces that are most likely to come in contact with customers, staff, delivery persons, or other people. Provide your team with anti-bacterial gloves, masks, and pocket sanitizers. However, don’t just keep your restaurant clean, communicate the cleanliness of your restaurant to your customers as well. Leave a hint of disinfectant in the air, make it a habit to clean the tables and chairs every time a customer leaves, put up signage informing customers about your practices of safekeeping and sanitizing. If you are not able to keep up with the safety measures, however, consider closing down the premises and continue delivering online. Equip Drivers With Proper Information The delivery executives are an extension of your restaurant, which means you are responsible for their safety and protection from the virus. Keep your delivery executives well-informed on the pandemic and its spread. Outline delivery instructions every time a customer places an online order so the executives have the information in their mind all the time. Contact-less delivery is the new norm in the online delivery system. Get your delivery executives informed on how they should go on about delivering the orders without coming in contact with the customers. If possible, do a workshop on all the measures that delivery executives should take while delivering the order. Again, you will have to highlight the safety measures you have your delivery executives taking through your social media platforms or your website. The key is to let the customers know of whatever steps you are taking to keep the virus at bay and deliver safe and hygienic food. If you are doing an in-house delivery system, equip your executives with masks, gloves, and hand sanitizers among other essentials. Focus on Your Social Audience Since the pandemic has most people working from home, not only is an online ordering system necessary for restaurants but so is an interactive social media platform. Moreover, with the business being down than usual, you also get some extra time to invest in your restaurant’s social media platforms and expand its reach. Use you social media wisely to let your customers know about how you are taking essential steps to ensure safe food delivery as well as to connect and interact with more customers. Make it a goal to reach a certain number of followers on your socials. Use high-quality photos, proper hashtags, interesting captions, and interactive posts to grow the reach of your socials. Once you have reached a certain number of followers, you can use your social media to promote items, inform on the measures you are taking to ward off coronavirus, let your customers know that you care about their health, and engage with customers to take their suggestions and feedback. A well-maintained social media handle will help your restaurant to rise among the peers as a more viable and safer option for eating out or ordering in.

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