grocery stores

The impact of technology on the transformation of rural grocery stores

Significant developments in the world have led us all to adjust on the fly in recent years. With today’s technology breakthroughs, the process of turning our problems into solutions has become much faster and more efficient. Even for businesses to succeed, incorporating technology and innovation has been a key component. Whether it’s attracting new consumers, enhancing interaction with existing customers, lowering operational costs, or inspiring internal employees, technology can bring a variety of benefits that have a beneficial impact. These advantages can also help you increase your revenue and margins.

In India’s retail sector, e-commerce has made huge inroads: by 2025, 220 million people are projected to purchase online, and the business is forecast to rise to INR 13,97,800 crore. Despite this, small-format vendors and neighborhood Kirana (grocery) stores still account for over 90% of India’s grocery retail commerce. These grocery stores must quickly embrace digital technologies in order to keep up with the shifting retail landscape and increasing consumer demands. This post examines administration, large e-commerce enterprises, and other private sector digitization activities, as well as current concerns about technology adoption among grocery store owners. Grocery stores should be digitized using the physical plus digital paradigm, which we call ‘phygital,’ or by aiming for convergence with large merchants and e-commerce enterprises, according to the report.

B2B platforms like QWIPO have created a tech-driven business strategy to give a one-stop solution where shop owners can receive all the SKUs under a single umbrella to keep the shop owner’s business-focused and enhance top-line revenue. This helps to build an ecosystem for Kirana store owners that is similar to the organized retailer market and elevates them to compete on an equal footing. Local grocery store owners can place orders at any time of day with a single click, without even leaving the house. These systems ensure that commodities are purchased directly from top vendors, skewing middlemen with the correct market price.

In the Indian retail sector, technological advancements are required to modernize distribution and supply-chain procedures for the benefit of both firms and consumers. This can be accomplished using Kiranatech, a technique that is generally by local grocery shops to turn Kirana stores into highly productive enterprises.

Know how the tech assets transform the way of Indian Grocery stores: the key insights

Online ordering and tracking

Orders can be placed with no minimum order value using mobile applications and websites that are specially designed and developed for grocery stores. Grocery stores can allow individuals to use these web and mobile apps to place orders and track them in real-time. These orders are delivered within two to three days, and customers receive high-quality products at reasonable prices.

Inventory management 

Most store owners have limited insight into their stockpiles, resulting in expired merchandise or missed sales opportunities. It is difficult for a single person to adequately and efficiently manage stocks. As a result, grocery store owners have traditionally had a difficult time procuring and controlling inventory.

POS Implementation

Independent businesses like you can give exceptional customer service in their stores because of our quick and easy checkout. It’s impossible to imagine a faster way to create item labels and shelf tags for pricing. You’ll see why more and more Indian food stores are turning to EZB Solutions for the incomparable functionality of their POS solutions, which includes the ability to easily set up high-speed checkout lines with touch screens and scanning, as well as incorporate scales for effective price monitoring.

List the amazing benefits that grocery stores are gaining with the raise of digitization:

Increasing Operational Efficiency

Gaining customers’ trust and revenue easily

Offering customers a multi-channel shopping experience

Easy inventory check-up

Allow customers to check available varieties while placing orders

Make customers enable to checkout digitally

Collect customers’ feedback on every purchase

Conclusion: The Future of Indian Grocery Stores

Grocers have been able to modernize their technology by offering online ordering, delivery, and accepting digital payments and other services in the aftermath of the pandemic. Furthermore, they have grown closer to their local customers.

The in-store operations of Indian grocers have been streamlined thanks to technology. Their company may now function with a small number of employees and the basic minimum of skills to make appropriate judgments based on reliable data. As a result, they look to be accelerating their growth. 

We have some excellent news for you if you’re seeking a strategy to stay ahead of the curve in retail. We specialize in assisting organizations like yours in better understanding and implementing digital transformation strategies to help them flourish. Before it’s too late, our experts can show you how to capitalize on this trend. Contact us with any inquiries or to schedule a free strategy call–we enjoy hearing from forward-thinking companies like yours!

By alpana j 0 Comments
Retail POS

Understanding POS Integration for Retail Businesses

As a retail business owner, you would want to get the best out of your POS system. While your POS system might help you manage inventory, accounting, sales, employees, customers, and everything in between, sometimes you need more out of such systems. For instance, not all POS come with a complete retail business solution, which makes it difficult to manage and maintain your business in one place. In such cases, you might find yourself looking for alternatives or finding a way to integrate new systems with your POS. This is exactly what POS integration is.

What is POS Integration?

While most retail business owners will promptly be able to answer what a POS is, the term POS integration is not familiar to many. Let’s first understand what POS integration is. POS integration is a streamlined connection between your POS and your retail business accounting and operation platforms. POS integration is becoming increasingly important within the retail enterprise. 

POS Integration for Retail Businesses

POS system allows retail business owners to manage operations and sales, and purchases in one place. Nevertheless, in order to be more effective and efficient, a POS system must be integrated with other existing technologies such as an Enterprise Resource Planning system.

A cloud-based POS system allows you to easily connect the system with other technologies. Since cloud-based POS system makes use of cloud servers in real-time, the data your POS shares and receives is shared with the integrated systems as well. This real-time back and forth of information helps create an efficient network of systems, allowing you to automate a lot of tasks for your business.

Nevertheless, not all POS integrations are equal. In order to make integration work, you must first consider your requirements as a retail business owner. In this post, we will discuss a few POS integrations and give you some insights into what you need to consider before integrating your POS with another system. Let’s take a look:

Marketing POS Integration

Marketing POS streamlines customer data from your point of sale system to your marketing system. If you use text or email-based marketing, then this integration can help you automatically create customer records, including their names, email ids, phone numbers, and other information in your marketing system. With a marketing POS in place, you can save time and effort by not having to manually export all the customer data and import it into your POS. 

Moreover, marketing POS systems have evolved to offer a more nuanced approach in exporting customer information. Advance marketing POS can communicate customer purchase history, purchase frequency, total spent, the total number of orders as well as custom information associated with customers. Using advanced marketing POS, you can create more efficient and targeted campaigns. 

E-Commerce POS Integrations

E-commerce POS integration is one of the more popular forms of integrations. More often than not, an e-commerce website is integrated with a POS to sync and manage inventory. E-commerce integration is also essential when it comes to operating an online retail store as it helps minimize the room for errors and simplifies the order placing system. With the inventory management feature offered through e-commerce integration, retailers can keep up with their stock and the number of orders they have to dispatch, all through a simplified interface. 

An e-commerce integration can also help keep track of product descriptions, price, name, orders, and the customers buying those products. Additionally, with e-commerce integration, retail business owners can also manage loyalty programs, gift cards, and coupons, as well as maintain the sales of multiple locations in one place.

Accounting POS Integrations

An accounting integration helps to simplify and communicate sales data directly to your accounting system. Besides managing sales data, accounting POS integrations can also communicate invoices, customer data, purchase orders, and inventory data. Before going on with the decision of integrating an accounting system with your POS, make sure to consult with your accountant and take in their input on the process.

The reasons for integrating an accounting POS system may range from keeping track of sales and maintaining invoices with customer data, to tracking account receivables and to keeping an eye on inventory values. 

Employee Management POS Integrations

Retail stores have unique staffing needs, which could change according to the time of the day and business of the store. In order to cater to that, retail owners need a way to easily change schedules and notify the employees of the same. With employee management POS integrations, your employees can create their own profiles while allows them to be in sync with the needs of the store. Employee management integrations allow you to track the hours, schedule, and performance of your employees and streamline the onboarding process, as well as make it convenient to add more employees into the system.

Payment POS Integrations

With integrated payment, retail business owners can align the system and platform to streamline the payment side of the business. Retail business owners can connect their POS with their payment processor to keep the data flowing smoothly from one platform to another.

Integrated payment POS helps retailers eliminate the need of keying customer and credit card information at the check-out counter, making the check-out process simple and quick. Since the POS system is integrated with the payment processor, all the necessary information is ready as soon as you initiate your payment terminals. 

Conclusion

It is not easy to run a retail business, especially in the ever-changing and technologically-dependent era that we are living in. Nevertheless, with the right tools at your disposal, you can create efficient solutions to keep your business running smoothly while putting yourself on the path to modern retail success. 

 

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