The impact of technology on the transformation of rural grocery stores
Significant developments in the world have led us all to adjust on the fly in recent years. With today’s technology breakthroughs, the process of turning our problems into solutions has become much faster and more efficient. Even for businesses to succeed, incorporating technology and innovation has been a key component. Whether it’s attracting new consumers, enhancing interaction with existing customers, lowering operational costs, or inspiring internal employees, technology can bring a variety of benefits that have a beneficial impact. These advantages can also help you increase your revenue and margins.
In India’s retail sector, e-commerce has made huge inroads: by 2025, 220 million people are projected to purchase online, and the business is forecast to rise to INR 13,97,800 crore. Despite this, small-format vendors and neighborhood Kirana (grocery) stores still account for over 90% of India’s grocery retail commerce. These grocery stores must quickly embrace digital technologies in order to keep up with the shifting retail landscape and increasing consumer demands. This post examines administration, large e-commerce enterprises, and other private sector digitization activities, as well as current concerns about technology adoption among grocery store owners. Grocery stores should be digitized using the physical plus digital paradigm, which we call ‘phygital,’ or by aiming for convergence with large merchants and e-commerce enterprises, according to the report.
B2B platforms like QWIPO have created a tech-driven business strategy to give a one-stop solution where shop owners can receive all the SKUs under a single umbrella to keep the shop owner’s business-focused and enhance top-line revenue. This helps to build an ecosystem for Kirana store owners that is similar to the organized retailer market and elevates them to compete on an equal footing. Local grocery store owners can place orders at any time of day with a single click, without even leaving the house. These systems ensure that commodities are purchased directly from top vendors, skewing middlemen with the correct market price.
In the Indian retail sector, technological advancements are required to modernize distribution and supply-chain procedures for the benefit of both firms and consumers. This can be accomplished using Kiranatech, a technique that is generally by local grocery shops to turn Kirana stores into highly productive enterprises.
Know how the tech assets transform the way of Indian Grocery stores: the key insights
Online ordering and tracking
Orders can be placed with no minimum order value using mobile applications and websites that are specially designed and developed for grocery stores. Grocery stores can allow individuals to use these web and mobile apps to place orders and track them in real-time. These orders are delivered within two to three days, and customers receive high-quality products at reasonable prices.
Most store owners have limited insight into their stockpiles, resulting in expired merchandise or missed sales opportunities. It is difficult for a single person to adequately and efficiently manage stocks. As a result, grocery store owners have traditionally had a difficult time procuring and controlling inventory.
POS Implementation
Independent businesses like you can give exceptional customer service in their stores because of our quick and easy checkout. It’s impossible to imagine a faster way to create item labels and shelf tags for pricing. You’ll see why more and more Indian food stores are turning to EZB Solutions for the incomparable functionality of their POS solutions, which includes the ability to easily set up high-speed checkout lines with touch screens and scanning, as well as incorporate scales for effective price monitoring.
List the amazing benefits that grocery stores are gaining with the raise of digitization:
Increasing Operational Efficiency
Gaining customers’ trust and revenue easily
Offering customers a multi-channel shopping experience
Easy inventory check-up
Allow customers to check available varieties while placing orders
Make customers enable to checkout digitally
Collect customers’ feedback on every purchase
Conclusion: The Future of Indian Grocery Stores
Grocers have been able to modernize their technology by offering online ordering, delivery, and accepting digital payments and other services in the aftermath of the pandemic. Furthermore, they have grown closer to their local customers.
The in-store operations of Indian grocers have been streamlined thanks to technology. Their company may now function with a small number of employees and the basic minimum of skills to make appropriate judgments based on reliable data. As a result, they look to be accelerating their growth.
We have some excellent news for you if you’re seeking a strategy to stay ahead of the curve in retail. We specialize in assisting organizations like yours in better understanding and implementing digital transformation strategies to help them flourish. Before it’s too late, our experts can show you how to capitalize on this trend. Contact us with any inquiries or to schedule a free strategy call–we enjoy hearing from forward-thinking companies like yours!